Privacy Policy - Wilson Services, LLC

Privacy Policy for Wilson Services, LLC 

At Wilson Services, LLC, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard information when you visit our website or use our services. 

Information We Collect 

When you visit the Wilson Services, LLC website or use our services, we may collect the following types of information: 

1. Personal Information: 

• This may include your name, address, email address, phone number, and other contact details provided voluntarily when you fill out forms on our website or communicate with us. 

2. Payment Information: 

• If you make a payment for our services, we may collect payment information such as credit card details. However, we do not store credit card information on our servers. All payment transactions are processed securely through trusted third-party payment processors. 

3. Device and Usage Information: 

• We may collect information about your device (such as IP address, browser type, operating system) and how you interact with our website (such as pages visited, time spent on each page, referring website) using cookies and similar technologies. This information will help us improve our website and tailor our services to better meet your needs. 

How We Use Your Information 

We may use the information we collect for the following purposes: 

• To provide and maintain our services, including scheduling pest control appointments and responding to inquiries. 
• To process payments for services rendered.  
• To communicate with you about your account, appointments, and updates. 
• To improve our website and services, including analyzing trends and user behavior. 
• To comply with legal obligations and protect our rights and interests. 

How We Share Your Information 

Wilson Services, LLC does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

We may also disclose your information when we believe disclosure is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. 

Data Security 

We implement appropriate technical and organizational measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 

SMS Messaging Program Terms 

By opting into our SMS messaging program, you agree to receive text messages from Wilson Services, LLC. These messages may include: 

1. Types of Messages: 

• Appointment reminders, service updates, and other service-related notifications. 

2. Message Frequency: 

• The frequency of messages may vary depending on your interaction with our services, but generally, you can expect between 2-4 messages per appointment.  

3. Message and Data Rates: 

• Message and data rates may apply depending on your mobile carrier and plan. Check with your carrier for details. 
• Message delivery is subject to your mobile carrier’s network availability. 

4. Standard SMS Commands: 

• To opt out – reply STOP to any message. 
• For help – reply HELP to any message or contact our customer service team at wecare@wilsonservicesme.com or (225) 953 - 8123. 

Your Rights 

You have the right to access, update, or delete your personal information by contacting us using the information provided at the end of this Privacy Policy. You may also choose to opt - out of receiving promotional communications from us by following the “Unsubscribe” instructions included in those communications.

Third Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

Changes to this Privacy Policy 

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us 

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Wilson Services, LLC 

P.O. Box 78011 

Central, LA 70837 

225-953-8123 

wecare@wilsonservicesme.com 

Last Updated: 1/24/25 

By using our website or services, you consent to the terms of this Privacy Policy.